Having troubles logging in?

Started by Alanna Litch
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700 points

Alanna Litch

50+ Points 10+ Points First Lesson Complete

I have tried to attend but it's telling me I need to pay again in order to join the podcast. I wasn't able to attend yesterday I'm not able to pull up today without it saying I need to pay again. Help please!

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700 points

I have tried to attend but it's telling me I need to pay again in order to join the podcast. I wasn't able to attend yesterday I'm not able to pull up today without it saying I need to pay again. Help please!

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80 points

I am actually having the same issue when I click the text link sent out today.
It is wanting me to pay the $9.99 again!

😔 1
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5 points

@alanna-litch and @alisia-nelson I am so sorry it has been challenging to get to the lessons. The trick is to make sure you are logged in. When you click on the link, look for the login option. It is usually right below the join button or at the top right of your screen depending on your device. Once you are logged in you will be able to go right to the lessons. If you are have any issues at all, please email Melodie@theoilroom.com, Melodie is a wizard with all things tech related. Let us know how that works for you.

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35 points

@alisia-nelson @alanna-litch I had the same problem until I realized I was logged in with the incorrect email address that I originially signed up with. So if you are already logged in, log out and log in with the email address you paid with. I hope this helps with your situation.